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Habitual Leaders - Communication

Habitual Leaders - Communication

Reading time: 1 - 2 minutes

Communication. Seems to be a problem at one time or another in each and every business and personal relationship.

Im sure there are plenty of marriages and business partnerships that would be still humming today if the communication had been better.

So when it comes to a key aspect of a good leader, naturally the ability to communicate is a cornerstone.

Often people get confused about what needs to be done because the communication is overly complicated.  So keep it simple.

And following on from that, be clear.  State whats going to be done, along with why, what it means and the roles that various people will play in getting it done.

Be focused on the person you're communicating with.  To me theres nothing worse that talking to someone whose eyes are darting about all over the place.  Keep eye contact and make sure from their expressions and movements that they understand.  You may have to go over it a couple of different ways and ensure understanding.

To properly communicate you've got to first be listening.  Hear concerns, listen to feedback, be aware of objections.  The reason we have 2 ears and 1 mouth is because we should listen twice as much as we talk.

The good leader will do what they say they'll do.  It gives people confidence and shows commitment to the course of action.  Why should anyone else do it if you don't?

Communication is best when its two-way.  So seek a response.  The goal of the communication is action.  Without action whats the point.

 

Looking for professional advice on business success and leadership? Clifton Accountants can help you - contact us to arrange a meeting.

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